Privacy Poilcy

Last updated: February 26, 2025

Introduction

Welcome to Joy Harbour Corp.’s Privacy Policy. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Account information (username, password)
  • Order history and preferences
  • Device and browser information
  • IP address and location data

We collect this information when you:

  • Create an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact our customer service
  • Browse our website
  • Participate in surveys or promotions

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send transactional emails and order updates
  • Personalize your shopping experience
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with:

  • Service providers (payment processors, shipping companies)
  • Marketing partners (with your consent)
  • Law enforcement agencies (when required by law)

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction1.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Joy Harbour Corp.
M126 – 5 Nevets Road, Brampton, ON, CA L6T 5T2
Support@joyharbourcorp.com

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.